At U JUMP, we value the importance of safeguarding your personal information and understand the trust you place in us when you share such information. We are committed to adhering to the Privacy Act 1988 (Cth) and will handle the collection, security, quality, use, and disclosure of personal information in accordance with its guidelines. 

This Privacy Policy provides a general overview of how U JUMP protects your privacy under the National Privacy Principles. It applies to any personal information you provide when registering for our services and/or applying for memberships.

Scope

U JUMP is dedicated to ensuring the privacy and security of personal information obtained from individuals. This policy addresses the collection, use, and disclosure of personal information, as well as access to personal information and security measures

Definitions

In this policy, the term "personal information" refers to information or opinions that identify an individual or can reasonably ascertain their identity.

Collection and Use of Personal Information

The personal information collected by U JUMP depends on the transactions you undertake with the company. For example, we collect personal information when you:

• Join U JUMP as a member
• Register for online bookings
• Sign up for an event
• Complete our first-time member waiver

The purpose of collection and the minimum information required will be communicated to you at the time of collection. If you choose not to provide the requested personal information, U JUMP may be unable to provide the products/services you require.

Use and Disclosure of Personal Information

We may use your personal information for the following purposes:

• Providing the products and services you have requested
• Maintaining registration and membership records
• Understanding your information and communication needs to deliver better service
• Providing access to information about current and future service offerings
• Conducting research and surveys to identify and analyse the ongoing needs of members.

Disclosure of Information

We will not disclose your personal information without your consent unless it is necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law, or necessary to investigate a suspected unlawful activity.

Data Quality

U JUMP takes reasonable precautions to ensure the accuracy, completeness, and currency of your personal information. However, the accuracy of this information depends on the details you provide. We recommend that you:

• Inform us of any errors in your personal information
• Keep us updated with any changes to your information

Data Security

U JUMP will take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our personnel are trained to handle member and customer information with the utmost confidentiality.

Access to Personal Information

You have the right to request access to your personal information held by U JUMP. You also have the right to request the correction of any inaccurate information. To make a request, please submit it in writing, for security reasons, to U JUMP via email at [email protected].

Resolving Your Concerns

If you wish to access your personal information, have a complaint about a privacy breach, or have any questions regarding how your personal information is handled, please contact us at [email protected]. We will respond to your request within seven (7) days.

Changes to Our Privacy Policy

We may update this Privacy Policy to reflect changes in our business requirements or in compliance with the law.

Further Information

For more information about privacy issues in Australia and protecting your privacy, please visit the Australian Federal Privacy Commissioner's website at www.privacy.gov.au.